PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy explains how Go Canadian Mortgage collects, uses, stores, and protects your personal information when you use our website located at https://gocanadianmortgage.com/, submit inquiries, communicate with us, or use our services.

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

You must be at least 18 years of age to use our services or consent to receive SMS communications from Go Canadian Mortgage.

Go Canadian Mortgage is the data controller responsible for your personal information. If you have questions regarding this Privacy Policy or your personal data, you may contact us at:

Go Canadian Mortgage
208 Huntingford Trail
Woodstock, ON N4T 0M4
Email: Save@GoCanadianMortgage.com
Phone: (519) 755-2446

We may collect and process the following categories of personal information:

Communication Data
Includes information you provide when contacting us through website forms, phone calls, SMS messages, email, scheduling pages, applications, intake forms, or other communications.

Customer Data
Includes your name, email address, phone number, mailing address, mortgage-related information, appointment details, and service records.

Technical Data
Includes IP address, browser type, device information, pages visited, time spent on our website, referral source, and analytics data collected through cookies and tracking technologies.

Usage Data
Includes information regarding how you interact with our website, forms, communications, and services.

Consent Data
Includes records of your communication preferences, SMS consent records, opt-in timestamps, opt-out requests, and related compliance documentation.

We may collect personal information:

• Directly from you when you complete forms or contact us
  
• Through scheduling pages or appointment booking tools
  
• Through customer support interactions
  
• Through SMS or email communications
  
• Automatically through cookies, analytics, and website tracking technologies
  
• Through third-party service providers that assist in operating our website and services
  

We may use your personal information to:

• Respond to inquiries and requests
  
• Provide mortgage-related services
  
• Schedule and confirm appointments
  
• Communicate regarding applications or documentation
  
• Provide customer support
  
• Improve website functionality and user experience
  
• Maintain security and prevent fraud
  
• Comply with legal obligations
  
• Maintain records of consent and communications
  

By providing your phone number through our website forms, contact forms, scheduling pages, applications, intake forms, or other communication channels, you consent to receive SMS text messages from Go Canadian Mortgage related to your inquiries, mortgage services, appointments, account updates, reminders, customer support, and other service-related communications.

SMS messages may include:

• Appointment confirmations and reminders
  
• Mortgage application updates
  
• Follow-up communications related to your inquiry
  
• Requests for documentation or information
  
• Customer support communications
  
• Service-related notifications
  

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS communications from us at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at Save@GoCanadianMortgage.com or (519) 755-2446.

SMS opt-in data and consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We maintain records of SMS consent and communication preferences in accordance with applicable laws and carrier requirements.

Our website may use cookies, analytics tools, and similar tracking technologies to:

• Improve website functionality
  
• Analyze traffic and user behavior
  
• Maintain website security
  
• Enhance user experience
  
  

We may share your personal information with:

• Technology and hosting providers
  
• CRM and communication service providers
  
• Legal, accounting, or professional advisors
  
• Government or regulatory authorities when required by law
  
  

Mobile information, including phone numbers and SMS consent data, will never be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we take commercially reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

• Provide services
  
• Maintain communication records
  
• Comply with legal obligations
  
• Resolve disputes
  
• Enforce agreements
  
• Maintain SMS compliance records
  

• Request access to your personal information
  
• Request correction of inaccurate information
  
• Request deletion of your information
  
• Withdraw consent to communications
  
• Opt out of SMS communications
  
• Request information regarding how your data is used
  
  To exercise these rights, contact us at Save@GoCanadianMortgage.com.
  

Go Canadian Mortgage

208 Huntingford Trail
Woodstock, ON
Canada, N4T 0M4

(519) 755-2446

Save@GoCanadianMortgage.com

(519) 755-2446

Save@GoCanadianMortgage.com